HOW CAN I INCREASE MY CUSTOMER BASE? 2

by Mar 1, 2019Blog, Business, Tips and Tricks0 comments

In the initial segment of this article, I told precisely you how to increase your customer base by creating a website, establishing a social media presence and starting a blog. All of this are very significant to gain new clients but they are not nearly enough customers.

Here are five effective ways which you can reach more customers:

Content Marketing:  

Traditional advertising is becoming rarely effective as the day goes by and as a business owner you have to think of a more effective way to get the message across to potential clients. Content marketing is a type of marketing that involves the key creation and sharing of pertinent, steady online material, (such as videos, blogs, and social media posts) to attract them and turn them into paying customer marketing is very important because it allows for better customer engagement, boosts sales, builds brand loyalty and most importantly saves cost.

Customer feedback and Support:

It is necessary to understand each client is very important, therefore the way you handle a first-time client must not differ from the way you treat a returning client. Treat everybody with proper respect and promptly take appropriate action to accommodate their demands. Customers feedback ought to aid you to boost your business that is why most customers offer feedback to assist you to improve your product or service. Client feedback and support offer you insight on the way to meet the requirements of your customers. This naturally makes you be ready to personify their your service or product to their specific needs.

Leverage on your network:

Your business network is your existing customers. Word of mouth marketing is still the most effective way to gain customers for any business. People tend to believe and trust a product or service that someone they know has used before and have an excellent opinion about it. Create a generous bonus for referrals to encourage your loyal customers to expand your customer base.

Offer free trials:

This is an important way to get new customers especially those that like to test before they commit. Offer free trials for your product or service, it allows you to get testimonials and reviews. You can also get feedback if it is a new product or service and make improvements to your product or service. This allows them to see value in your product or service.

Customer Service:

A satisfied customer is guaranteed to come back. That is why it is important to make sure you are available to your customers always. The first contact a potential customer has with you determines if they will come back to engage in more business with you. Make your customers feel very important. This will increase their loyalty towards your business.

Over to you: how have you been increasing your customer base? Share with us below.